We have a 100% money back guarantee within 30 business days of ordering. We will then credit your credit card and you will receive the refund within 3-5 business days following. After 30 days, there are no cancellations, no exchanges and no refunds.
However, all custom commissioned artwork or special orders cannot be cancelled or returned and no refunds for this type of work.
Please contact us at our toll free number at 844-559-9500 to cancel an order.
Return Costs:
We examine all returns on a case by case basis in order to determine who is responsible for paying all shipping costs for orders within the USA and any international orders including customs, tax or duty fees required to deliver the "original" artwork back to the artist or our gallery. If we determine that the artwork was accurately described on our website and you just decided you did not want the item as in buyer's remorse, then you as the buyer will be responsible for all costs or fees for shipping. If it is a result of the artist's mistake in describing the art accurately or poor packaging, then the artist will be responsible for paying all the return costs.